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Desktop Agent — Install & Permissions

Linking your computer to Anastasis

Connect the desktop app to your Anastasis account — one click from your browser, or a pairing code if that does not work.

Linking connects Anastasis Desktop to your account, so the hours it records land on your profile. You do it once per computer. There are two ways in, and the first one has nothing to type.

The normal way: sign in with your browser

Open Anastasis Desktop. The first screen is Link this computer.
Click Sign in with your browser. Your browser opens on your Anastasis portal.
Sign in if you are not already, then click Connect this computer. The app links itself within a few seconds.
Accept the privacy notice in the app. Tracking cannot start until you do.

The fallback: a pairing code

Use this only when the browser hand-off will not work at all.

In the portal, on the Anastasis Desktop card of your dashboard, open Browser trouble? Link with a pairing code instead, then click Get pairing code.
In the app, click Enter a code instead.
Type the code into Pairing code, then click Link device.

If the app is already installed, the portal also offers Open in Anastasis Desktop, which hands the code over in one click so you never type it.

About the code

It looks like ABCD-2F7Keight characters, letters and digits, not a PIN. Case does not matter and the dash is optional, so abcd2f7k pairs just as well. The alphabet deliberately leaves out I, L, O and U so nothing can be mistaken for 1 or 0. Use Copy code in the portal rather than retyping it.

When a code will not work

The app shows one message for every code problem: Invalid or expired code. Generate a new one in your portal. There are two reasons behind it.

  • It was already used. A code links one computer, once.
  • It expired. Codes last 15 minutes from the moment you generate one. The portal shows the expiry next to the code.

Either way the fix is the same: click Generate new code in the portal and try again.

After linking

The app keeps a device session on that computer and uses it for heartbeat, tracking and evidence upload. Your linked computers are listed on the Anastasis Desktop card, where you can Unlink one or Link another computer. If a device is revoked, the app stops tracking on it.

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