When a client wants to talk after reviewing your application, they propose interview times from their review workspace. Everything lands on the Interviews page of the contractor portal, where you accept, decline, or propose a different time.
How scheduling works
Interview scheduling is client-initiated: clients choose times from their application review workspace, and your Interviews page is where you respond. The page is split into three counts — Needs action (proposed times awaiting your response), Upcoming (interviews you’ve accepted), and History (past, declined, or cancelled).
Each invite shows the date and time in your local time zone (with the zone name), the duration in minutes, the meeting link if the client attached one, and any note the client added.
Responding to a proposed time
Invites in Needs your response carry three buttons:
- Accept — confirms the interview. If the client offered more than one time, pick the slot that works before accepting; the server locks in your choice.
- Propose new time — opens a dialog to suggest alternatives (see below).
- Decline — turns the invite down. You can optionally tell the client why the time doesn’t work.
Proposing a new time
If none of the offered times work, suggest your own:
After you accept
Accepted interviews move to Upcoming with a Confirmed status. From there you can:
- Open the meeting link when the time arrives — each accepted interview carries the client’s meeting URL.
- Add to calendar — downloads a standard calendar file (.ics) that works with any calendar app, no account connection needed.
- Switch to the calendar view — the Upcoming & history card has a List/Calendar toggle so you can see interviews on a month grid.
Invites happening soon get a quick-scan chip (Today, Tomorrow, or In N days) next to the full date.
Interview statuses
| Status | What it means |
|---|---|
| Proposed | The client proposed a time — respond from Needs your response. |
| New time proposed | You suggested alternatives; waiting for the client to confirm one. |
| Confirmed | You accepted — it’s on your Upcoming list. |
| Completed | The interview happened. |
| Declined | You turned the proposed time down. |
| Cancelled | The interview was called off. |
Preparing for the interview
Before you accept, review the time, role scope, and any prep notes the client included. The portal’s own prep checklist is a good baseline: know the role scope you’d own, confirm your exact schedule overlap with the client’s hours, and bring concrete examples — tools you’ve used, reports you’ve produced, escalation notes you’ve written.